Covers the types of communication and effective communication with seven Cs.

Effective Communication isn’t just for the classroom or the office; it must be used for every information exchange. If we simply type a message to a friend or family member demanding something from the market, we must follow the communication rules. This will make your life and the lives of those around you much easier.

Types of communication (based on style)

In terms of style, communication is divided into two categories: formal and informal communications. Formal communication refers to communicating within an organisation, within a department, while adhering to all of the department’s codes, rules, and hierarchy. Informal communication, on the other hand, means that there are no rules; we communicate with family and friends without any formality or conduct.

Types of communication (based on channel)

Based on the channel, communication is divided into verbal and non-verbal communication. As it is clear from the name, verbal communication means where verbs, I mean words are used to communicate the message. On the other hand, nonverbal communication means that no words are used for communication. The message is conveyed through gestures, body language, posture and sometimes tone of voice.

Verbal communication where words are used to communicate the message is further divided into oral and written communication. Because in the verbal, we use words, and these words may be spoken or in writing.

Oral communication

We converse, deliver lectures or speeches, and record videos or audio when we communicate orally. Because the words are spoken, all of these forms of communication are considered oral.

Written communication

In written communication, we type messages to friends and family members, send emails, letters, reports, and so on. Because this is done in writing, it is referred to as written communication.

Nonverbal communication

In nonverbal communication, the message is communicated without using words. For this gesture, body language, posture, and sometimes the tone of voice is used to emphasize the idea. Facial expression is also on this list to effectively communicate.

7 Cs of communication

Seven Cs are 7 Golden steps which are employees in communication to make it clear, complete, and effective. After communicating with the 7 Cs rules, the listener will not ask again “what did you say?”. The seven Cs are clear, correct, complete, concrete, concise, coherent, and courteous. We further explore it one by one.

Clear

In every way, the message should be clear. It must contain a single concept or issue. If you write to any department and include several issues, the administrator will be unsure where to send this request. You must work on a single idea at a time. In the case of verbal communication, the voice should be audible, clear, and confirm the communication, just as we confirm children’s understanding in class.

Correct

The message should be correct for every perspective. Its spelling should be correct, it must be free from grammar mistakes and if any technical terminology is used then it must be technically correct. The words should be correct and before communicating further, before hitting the send button, must be reviewed for all these errors you should communicate after removing all the errors.

Complete

Complete means when the second person reads your message, he must clearly understand what you want to communicate. It should be ensured that everything has been communicated. Even, if you want your friend to bring some potatoes from the market then instead of writing to bring potatoes, you have to mention the quantity and quality of the potatoes. For example, you need 1KG of potatoes for chips.

Concrete

Concrete means, valid facts and figures are used, and the message focuses on these figures. No other things are included in the message. Including unrelated things in the message means that this will distract the reader and he will not be able to get the message what do you want to communicate.

Concise

We see in daily life that people write pages to communicate a simple idea. This communication makes the primary point passive. This is not concise or coherent enough to be easily understood. As a result, the writer, or communicator, must use the shortest sentence possible to convey any message. This needs to be reviewed, and all of the unrelated words in the sentence need to be removed.

Coherent

If the idea requires more than one sentence or paragraph, make sure that all of the sentences and paragraphs are logically connected and arranged sequentially and logically. In the case of oral communication, the message must have flow and connectivity.

Courteous

Communication must be polite, friendly, open and honest. It is usually noticed that the office holder communicates very rudely which has a very bad impact on the other people. The communication may not get the required result with this type of rudeness. Everyone must practice courtesy in communication