{"id":129,"date":"2022-04-22T21:46:06","date_gmt":"2022-04-22T16:46:06","guid":{"rendered":"https:\/\/afzalbadshah.wordpress.com\/2022\/04\/22\/business-writing-for-offices\/"},"modified":"2023-08-19T16:19:06","modified_gmt":"2023-08-19T11:19:06","slug":"business-writing-for-offices","status":"publish","type":"post","link":"https:\/\/afzalbadshah.com\/index.php\/2022\/04\/22\/business-writing-for-offices\/","title":{"rendered":"Business Writing in Offices: A Complete Guide"},"content":{"rendered":"\n

A comprehensive guide of examples from 12 years of official communication in business writing<\/h2>\n\n\n\n

Everyone, whether or not they work in an office, requires business writing at some point in their lives. We write applications to the government organization for our different tasks. The well-written communication will attract the authorities and will priorities the request\/assignment. In the public offices, where most of the applications are rejected, I\u2019ve hundreds of examples of my writing, where quick action was taken.<\/p>\n\n\n\n

The tutorial\u2019s main focus is on my official communication between offices over the last 12 years. I\u2019ve included the exact communication, with minor modifications to obscure the message and destination. In this tutorial, I attempted to prevent my reader from making the same mistakes that I have made over the last 12 years.<\/p>\n\n\n\n

To keep the tutorial short, I\u2019m not going to discuss\u200a\u2014\u200awhat business writing means? or the types in which it is divided. In fact, you are not going to appear in a test where you have to answer these questions. If you are reading it for that purpose, then defiantly you landed at the wrong place. Therefore, it directly jumps to the writing examples. However, it specifies the difference between official communication as letters, orders, memorandums and applications etc.<\/p>\n\n\n\n

Level of official communication<\/h2>\n\n\n\n

The level of communication is divided into the following four categories;<\/a><\/p>\n\n\n\n

Downward Communication<\/strong><\/h3>\n\n\n\n

Downward communication is a type of official communication in which information is passed down from the highest level of the hierarchy, the management level, to the lower levels of the official system. The downward communication includes the orders, directions, memos etc.<\/p>\n\n\n\n

Upward Communication<\/strong><\/h3>\n\n\n\n

As the names suggest, when information is sent from the lower levels of the subordinate level to the top level or management level of an organization. The upwards communications include the reports and requests etc.<\/p>\n\n\n\n

Horizontal or Lateral Communication<\/strong><\/h3>\n\n\n\n

Horizontal or lateral communication methods are official communication tactics used when information is exchanged inside or between coworkers or colleagues. The information is kept within the same official hierarchy level.<\/p>\n\n\n\n

Diagonal or Crosswise Communication<\/strong><\/h3>\n\n\n\n

This type of communication takes place when the employees of different levels of the official hierarchy communicate with different departments of the same office or organization. This type of communication is not limited to any department. It is inclusive of all levels.<\/p>\n\n\n\n

Types of official communication<\/h2>\n\n\n\n

The types of official communications depend on the department; however, the most used types are discussed below with examples. Other than the discussed below, it may also have welcome letters, Request letters, Announcement letters, Sales letters, thank you letters, Feedback letters, Apology letters etc. In the following examples, I\u2019m using references no for communication no. You should use it according to your department’s requirements.<\/p>\n\n\n\n

Cover letters<\/h3>\n\n\n\n

The cover letter, as the name shows is sent with an attachment. It may be a job application including the detailed documents or a letter sent to any office including the detail of the attachment. In the example below, a detailed file is forwarded to the higher authority with one cover letter.<\/p>\n\n\n\n

\"Template
Template of cover letter<\/figcaption><\/figure>\n\n\n\n

Letters of recommendation<\/h3>\n\n\n\n

A letter of recommendation is written on another professional\u2019s behalf to vouch for their qualifications and work ethic. A letter of recommendation can help you get a job, go to college, or pursue another professional opportunity. Recommendations are usually written by coworkers, supervisors, mentors or teachers.<\/p>\n\n\n\n

\"Recommendation
Recommendation letter template<\/figcaption><\/figure>\n\n\n\n

Suspension orders<\/h3>\n\n\n\n

Suspension orders are used in a public organization to temporarily suspend the services of any employee until investigations are finalized. Make sure you\u2019re using an office notepad, so the address is clear and looks professional.<\/p>\n\n\n\n

\"Template
Template of the suspension order<\/figcaption><\/figure>\n\n\n\n

Termination letters<\/h3>\n\n\n\n

Termination letters are issued to dismiss the services of any employee from the organization after a detailed investigation. Termination letters need a detailed inquiry, as the code suggests. The example below shows a letter terminating the employee\u2019s services.<\/p>\n\n\n\n

\"Template
Template of termination orders<\/figcaption><\/figure>\n\n\n\n

Offer letters<\/h3>\n\n\n\n

An offer letter is a formal letter that describes the specific terms of a job offer or admission. The offer letter is signed to acknowledge acceptance of the terms and conditions. A sample offer letter is shown in the figure below. The candidate agreement and signature are covered in the section below.<\/p>\n\n\n\n

\"Template
Template of an offer letter<\/figcaption><\/figure>\n\n\n\n

Office Orders<\/h3>\n\n\n\n

Officer orders are used to convey the official orders to the employees. The office order is the department\/organizational internal direction for employees. The example below shows an internal order for implementing WhatsApp groups for parents in public schools.<\/p>\n\n\n\n

\"Template
Template of office order<\/figcaption><\/figure>\n\n\n\n

Inquiries Orders<\/h3>\n\n\n\n

Inquiries orders are used to inquire about some specific matters. Usually, an inquiry committee is constituted to investigate the matter. The example below explains how to form an inquiry committee to look into the situation<\/p>\n\n\n\n

\"Template
Template of inquiry orders<\/figcaption><\/figure>\n\n\n\n

Letters of appreciation<\/h3>\n\n\n\n

Employee appreciation letters are sent to employees to express gratitude for their efforts. Appreciation letters are written in response to noteworthy events or exceptional performances. The example below shows an appreciation letter to a teacher.<\/p>\n\n\n\n

\"Template
Template of letter of appreciation<\/figcaption><\/figure>\n\n\n\n

Office memorandum<\/h3>\n\n\n\n

An office memorandum, also known as a business memo, is a brief but formal document that is used to communicate an organization and its employees. Memos that are effective are short and easy to read. The document is primarily intended for internal use, such as announcements etc.<\/p>\n\n\n\n

\"Template
Template of office memorandum<\/figcaption><\/figure>\n\n\n\n

Circular<\/h3>\n\n\n\n

Circulars are similar to memos, except they are designed for mass distribution, whereas memos are intended for a small number of people or for a specific department. Circular refers to both employees and the public.<\/p>\n\n\n\n

\"Template
Template of circular<\/figcaption><\/figure>\n\n\n\n

Letters of resignation<\/h3>\n\n\n\n

A resignation letter notifies your employer of your intention to resign. It includes the date and reason for resignation. Most of the departments need the employee’s resignation about a month ago before leaving. Therefore, resign according to your department’s rules and regulations.<\/p>\n\n\n\n

\"Template
Template of resignation<\/figcaption><\/figure>\n\n\n\n

Complaint letters<\/h3>\n\n\n\n

The public sends complaints when they are dissatisfied with the office\u2019s services. There are a lot of complaints at the government office. As a result, the complaint must be properly stated in the application; otherwise, it will be rejected.<\/p>\n\n\n\n

\"Template
Template of complaint letter<\/figcaption><\/figure>\n\n\n\n

Reports<\/h3>\n\n\n\n

Any unexpected events are reported to higher authorities in the form of reports. Reports might be self-initiated, or higher authorities can ask that any incident or progress be reported. A report is shown in the example below.<\/p>\n\n\n\n

\"Report
Report template<\/figcaption><\/figure>\n\n\n\n
\"Report
Report template<\/figcaption><\/figure>\n\n\n\n

Meeting minutes<\/h3>\n\n\n\n

The official meeting\u2019s discussion and agreement points are provided first so that the official can arrive prepared for the meeting. Below is an example of meeting minutes.<\/p>\n\n\n\n

\"Meeting
Meeting minutes templates<\/figcaption><\/figure>\n\n\n\n
\"Meeting
Meeting minutes templates (issued after the meeting)<\/figcaption><\/figure>\n\n\n\n
\"Meeting
Meeting minutes templates (issued after the meeting)<\/figcaption><\/figure>\n\n\n\n

Authority letter<\/h3>\n\n\n\n

Authority letters are used to delegate authority to someone instead of physically visiting an office. An authority letter, in which a student authorises anyone else to receive his university degree, looks like this.<\/p>\n\n\n\n

\"Official
Official authority letter template<\/figcaption><\/figure>\n\n\n\n
\"Template
Template of authority letter<\/figcaption><\/figure>\n\n\n\n

Service\u2019s certificates<\/h3>\n\n\n\n

Services certificates are needed for promotion, transfer or NOC etc. The commonly required services certificates are No demand, No audit para, No punishment and service certificate etc. Their templates are shown below.<\/p>\n\n\n\n

\"Template
Template for service certificate<\/figcaption><\/figure>\n\n\n\n
\"Template
Template for no inquiry certificate<\/figcaption><\/figure>\n\n\n\n
\"Template
Template for no demand certificate<\/figcaption><\/figure>\n\n\n\n
\"Template
Template for no audit para certificate<\/figcaption><\/figure>\n\n\n\n
\"Template
Template for no punishment certificate<\/figcaption><\/figure>\n\n\n\n

Instructions letters<\/h3>\n\n\n\n

Employees are given specific instructions in the form of instructional letters. Within the organization\u2019s employees, this sort of communication is used. An example of an instruction letter to school teachers is shown below.<\/p>\n\n\n\n

\"Template
Template of the letter conveying office instructions<\/figcaption><\/figure>\n\n\n\n

Public Notice<\/h3>\n\n\n\n

The purpose of a public notice is to convey a specific message to the general public. This is how public-sector offices communicate special messages to the general public. If, for example, the interview is cancelled, the cancellation is communicated through a public notification.<\/p>\n\n\n\n

\"Template
Template of public notice<\/figcaption><\/figure>\n\n\n\n

Request letter<\/h3>\n\n\n\n

Request letters are written to request something from the office. The general public also uses the request letter to communicate their demands to government entities.<\/p>\n\n\n\n

\"Template
Template for request letter<\/figcaption><\/figure>\n\n\n\n

Affidavit<\/h3>\n\n\n\n

An affidavit is a written declaration by a person that is vowed to be true. It is an oath that the person who speaks is telling the truth. To prove the truthfulness of a statement, an affidavit is employed in connection with witness statements.<\/p>\n\n\n\n

\"Template
Template of Affidavit<\/figcaption><\/figure>\n\n\n\n

No Objection Certificate (NOC)<\/h3>\n\n\n\n

In public organizations, NOC is necessary for any action, or move to be taken by the employee. The example below shows how departmental permission is granted to apply for another department.<\/p>\n\n\n\n

\"Template
Template for NOC\/Departmental permission<\/figcaption><\/figure>\n\n\n\n

Apology letter<\/h3>\n\n\n\n

\u201cTo err is human\u201d. We make mistakes, however, in organizations, mistakes are not accepted and an apology letter may be required. The following is an example of an apology letter.<\/p>\n\n\n\n

\"Template
Template of apology letter<\/figcaption><\/figure>\n\n\n\n

The aforementioned modes of communication are the most widely employed in public offices, but they are certainly not limited. This guide, on the other hand, will assist you in writing any form of office communication. The next part of this series will look at how to draught efficient official correspondence.<\/p>\n\n\n\n

Read more about writing and life lesson. <\/a><\/p>\n\n\n\n

The writer can be reached via Medium<\/a>, YouTube<\/a>, Facebook<\/a>, Amazon<\/a>, Twitter<\/a>, LinkedIn<\/a>, WhatsApp<\/a>, and Google Scholar<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Everyone, whether or not they work in an office, requires business writing at some point in their lives. We write applications to the government organization for our different tasks. The well-written communication will attract the authorities and will priorities the request\/assignment. In the public offices, where most of the applications are rejected, I\u2019ve hundreds of examples of my writing, where quick action was taken.<\/p>\n","protected":false},"author":1,"featured_media":1023,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"enabled":false},"version":2}},"categories":[10],"tags":[313,76,314,315],"class_list":["post-129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academic-writing","tag-business-writing","tag-education","tag-formal-writing","tag-letter"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/afzalbadshah.com\/wp-content\/uploads\/2022\/04\/pexels-photo-4491459.jpeg?fit=1880%2C1253&ssl=1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pf3emP-25","jetpack-related-posts":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/posts\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":4,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/posts\/129\/revisions"}],"predecessor-version":[{"id":1348,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/posts\/129\/revisions\/1348"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/media\/1023"}],"wp:attachment":[{"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/media?parent=129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/categories?post=129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/afzalbadshah.com\/index.php\/wp-json\/wp\/v2\/tags?post=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}